Privacy Policy

  1. EnjoyFresh Software Solutions Pvt Ltd, its affiliates and subsidiary entities (Collectively, referred to as “EnjoyFresh”), respects your right for privacy, and wishes to protect your Personal Information by devising and implementing organisation-wide measures and standard and policies to protect Personal Information to the maximum extent reasonably practicable and as per the applicable Laws of India.
  2. This Privacy policy shall form part and parcel of Terms of Use, and you may not use, access, browse, or download the Platform or its Application, in case you do not intend to share your Personal Information with us.
  3. This Privacy Policy applies to the personal information, we obtain through EnjoyFresh Website, Application, calls, social media pages (“Online Mode”), by sales, marketing and partner/ supplier engagement ways (“offline Mode”) and through third party sources including ad networks and similar modes (collectively referred to as “Modes”).
  4. This Privacy Policy describes the types of personal information we obtain through the Modes, how we may use that personal information, with whom we may share it, and how you may exercise your rights regarding our processing of the information. The Privacy Policy also describes the measures we take to safeguard the personal information we obtain and how you can contact us about our privacy practices.


We may obtain personal information through the Modes. The types of personal information we may obtain include:

  • contact information (such as name, phone number, email and postal address) for you or for others (e.g., principals in your business);
  • information used to create your online account (such as username, password and security question and answer);
  • biographical and demographic information (such as date of birth, age, gender, job title/position, marital status and dependent, spousal and other family information);
  • purchase and customer service history;
  • financial information (such as payment information, including name, billing address and payment details.)
  • location data (such as data derived from your IP address, country and zip/Postal code) and the precise geolocation of your mobile device where we have provided notice and choice, as appropriate;

Please note that providing personal information to us is voluntary on your part. If you choose not to provide us certain information, we may not be able to offer you certain products and services, and you may not be able to access certain features of the Online Channels.


We do not sell or otherwise disclose personal information about you except as described here or at the time of collection.

  • within EnjoyFresh for the purposes described in this Privacy Policy.
  • with service providers we have retained to perform services on our behalf. These service providers are contractually required to safeguard the information provided to them and are restricted from using or disclosing such information except as necessary to perform services on our behalf or to comply with legal requirements.
  • with our joint marketing partners and other business partners for the purposes described in this Privacy Policy.
  • about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.
  • We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination


EnjoyFresh uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:

  • Provide our Services (“Services”). It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
  • Improve and develop our Services.
  • Personalize our Services and make recommendations.
  • Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.
  • We also use the data to operate our business, which includes analysing our performance, meeting our legal obligations, developing our workforce, and doing research.


We may transfer the personal information we collect through the Channels to, and store such data in, safe custody of ours If we do so, we will transfer the personal information only for the purposes described in this Privacy Policy. To the extent required by applicable law, when we transfer your personal information to other recipients, we will take measures to protect that information.


We maintain administrative, technical and physical safeguards, consistent with legal requirements where the personal information was obtained, designed to protect against unlawful or unauthorized destruction, loss, alteration, use or disclosure of, or access to, the personal information provided to us through the Modes.


EnjoyFresh may use cookies (both permanent and temporary) to improve your browsing experience on the App. Our cookies do not contain personally identifiable information.


EnjoyFresh will communicate with you through the email address you have specified during your registration. Your email address is never shared within or outside EnjoyFresh. EnjoyFresh uses this email address to send below communication:

  • Your order related information.
  • Your registration details.
  • About changes in EnjoyFresh policies or announcements of new promotions or services.


To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy or (2) we have another lawful basis, stated in this Privacy Policy or at the point of collection, for retaining that information beyond the period for which it is necessary to serve the original purpose for obtaining the personal information.


We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates. We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirement.

Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction:

  • If your requests are abusive or unreasonably excessive,
  • Where the rights or safety of another person or persons would be encroached upon, or
  • If the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.


This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our information practices.


If you have any questions or comments about this Privacy Policy or if you would like us to update information we have about you or your preferences, please contact us at: